Our client commissioned us to collect the outstanding debts.
Frequently asked questions
Our client transmitted the whole business case to us for further processing. Therefore the amount must be transferred to the KNP collection agency for the matter to be settled as quickly as possible.
Your default of payment caused additional expenditures. You are obliged to cover the costs according to § 1333 ABGB (the Civil Code of Austria).
The collection process is ended automatically if the full amount including costs and interest rates is paid in due time. Please note that the dunning activities will continue and cause additional costs if the outstanding liability is not paid to the full extent.
All payments are considered before and during the collection process. Please ensure whether these payments are already mentioned in our letter. If not, we kindly ask you to send us confirmation that the amount has been debited from your bank account. The confirmation must include the following information:
IBAN, BIC, receiver, payment reference
Who we are
KNP Financial Services acts as a mediator between you and the creditors to whom you owe money. Our task is to arrange the settlement of outstanding arrears on behalf of our client.
Help us to understand why the outstanding liability has not been settled. We strive to conscientiously process your requests and objections and find a solution that will be acceptable for you.